SHUT-OFF NOTICES ON DOORS DISCONTINUED

The City Council has announced there will no longer be shut-off notices attached to the doors of residences where water bills are delinquent.  As in the past, a letter will still be sent to any customer with a delinquent water/sewer bill.  The letter will advise the resident of the status of the account, the amount owed, and the date and time it must be paid in full before water service is shut off.  If a customer disagrees with the charges, they have the right to a hearing with members of the City Council.  If you have any questions, please contact City Hall at 641-724-9811.