Water bills are due on the 25th of each month. If customer disagrees with the charges, they are given the opportunity of a hearing. Customers have until 10 AM on the 10th of the following month to pay their bill. If the bill is not paid at that time, water will be disconnected. No exceptions and no extensions by order of the Moravia City Council. If disconnected, a $100 reconnect fee plus the delinquent amount must be paid before service will be reconnected. Reminder telephone calls will no longer be made to delinquent customers.
If the reconnect fee and delinquent amount is paid before 3:00 PM on a business day when City Hall is open, service will be restored the same day. If the reconnect fee and delinquent amount is paid after 3:00 PM on a business day when City Hall is open, service will be restored as soon as reasonably possible on the next business day, excluding weekends and holidays.