DELINQUENT WATER BILLS

Water bills are due on the 25th of each month.  Customers have until 10 AM on the 10th of the following month to pay their bill.  If the bill is not paid at that time, water will be disconnected.  No exceptions and no extensions by order of the Moravia City Council.  If disconnected, a $100 reconnect fee plus the delinquent amount must be paid before service will be reconnected.  Reminder telephone calls will no longer be made to delinquent customers.

SHUT-OFF NOTICES ON DOORS DISCONTINUED

The City Council has announced there will no longer be shut-off notices attached to the doors of residences where water bills are delinquent.  As in the past, a letter will still be sent to any customer with a delinquent water/sewer bill.  The letter will advise the resident of the status of the account, the amount owed, and the date and time it must be paid in full before water service is shut off.  If a customer disagrees with the charges, they have the right to a hearing with members of the City Council.  If you have any questions, please contact City Hall at 641-724-9811.