Water bills are due on the 25th of each month.  If customer disagrees with the charges, they are given the opportunity of a hearing.  Customers have until 10 AM on the 10th of the following month to pay their bill.  If the bill is not paid at that time, water will be disconnected.  No exceptions and no extensions by order of the Moravia City Council.  If disconnected, a $200 reconnect fee plus the delinquent amount must be paid before service will be reconnected.  Reminder telephone calls will no longer be made to delinquent customers.

If the reconnect fee and delinquent amount is paid before 3:00 PM on a business day when City Hall is open, service will be restored the same day. If the reconnect fee and delinquent amount is paid after 3:00 PM on a business day when City Hall is open, service will be restored as soon as reasonably possible on the next business day, excluding weekends and holidays.

The City Council has announced there will no longer be shut-off notices attached to the doors of residences where water bills are delinquent.  As in the past, a letter will still be sent to any customer with a delinquent water/sewer bill.  The letter will advise the resident of the status of the account, the amount owed, and the date and time it must be paid in full before water service is shut off.  If a customer disagrees with the charges, they have the right to a hearing with members of the City Council.  If you have any questions, please contact City Hall at 641-724-9811.